Privacy Policy
Effective date: January 1, 2026. Lightbranchway LLC is committed to protecting the privacy of visitors to this website and clients who engage our stakeholder communication services. This Privacy Policy explains what information we collect, how we use it, when we share it, how long we retain it, and the choices available to individuals. The policy applies to personal data processed in the context of our website and professional services in the United States. If you have questions about how we handle personal data or wish to exercise your rights, please use the contact details below.
Information we collect
We collect information you provide directly, such as contact details when you request a consultation, subscribe to our blog, or request proposals. Required contact fields typically include name, email, phone number, organization, and a brief description of your needs. For visitors using certain interactive features, we may collect additional optional information to better respond to your request.
Automatically we collect technical data from your browser or device when you visit our site. This includes IP address (anonymized where appropriate), browser type, operating system, pages viewed, and timestamps. We use this data to maintain site security, improve the user experience, and for basic analytics. We also use cookies and similar technologies to remember preferences and measure site performance. See the Cookies section below for more detail.
How we use information
We use personal information to respond to inquiries, deliver requested services, and manage client engagements. Contact details enable us to schedule discovery calls, provide proposals, and share materials. For subscribed users we send periodic updates and blog announcements. You can unsubscribe at any time using the link in those emails.
We also use aggregated and anonymized data for internal analysis to improve our website, content, and service delivery. We will not sell personal data to third parties. When we share information with service providers, they act under contract and are required to handle data in accordance with this policy and applicable law.
Cookies and similar technologies
We use cookies and similar technologies to recognize your device, store preferences, and provide analytics. Cookies are categorized as strictly necessary, performance, or functional. Strictly necessary cookies are required for the website to function. Performance cookies help us understand visitor usage so we can improve content and site performance. Functional cookies remember choices you make to improve experience. Our cookie banner provides a simple accept or reject option for analytics cookies and stores your preference locally. You can manage preferences in your browser settings and revoke consent by clearing stored site data. We do not use cookies to process sensitive personal data for profiling without explicit consent.
Sharing and disclosure
We may share personal information with trusted third-party service providers who perform functions on our behalf, such as hosting, email delivery, analytics, and CRM. These providers are contractually restricted from using data for other purposes. We may also disclose information to comply with legal obligations, respond to lawful requests by public authorities, or to protect the rights, safety, or property of Lightbranchway or others.
For any merger, acquisition, or sale of assets, personal data may be transferred, subject to obligations to protect it. Where applicable, we will notify affected individuals of a material change in ownership or purpose for the data processed.
Your choices and rights
If you have an account or have provided personal data, you may request access, correction, or deletion of your data where permitted by law. You may opt out of marketing communications at any time using the unsubscribe mechanism in our emails. If you wish to exercise any rights or have questions about how we process your data, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.
Residents of certain jurisdictions may have additional rights under local law. We will comply with valid requests under relevant privacy legislation, subject to any legal exemptions or retention obligations.
Data security and retention
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access and disclosure. While we strive to protect information, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
We retain personal data as long as required to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it was collected. Where practical, we anonymize or delete personal data when no longer required.
Children's privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected information from a child, contact us and we will take steps to delete the information as appropriate.
Contact and data requests
Data controller: Lightbranchway LLC, 200 Park Avenue, Suite 1700, New York, NY 10166, USA. Email: [email protected]. Phone: +1 (212) 555-0198. If you have questions, wish to exercise your rights, or want to request removal of your personal data, please contact us at the email address above. For disputes that cannot be resolved directly, you may have the right to complain to a supervisory authority in your jurisdiction.
If you prefer to send a postal request, mark correspondence as Privacy Request and include sufficient details for us to respond. We may require verification of identity before fulfilling certain requests to protect privacy and security.
Changes to this policy
We may update this policy periodically. If we make material changes, we will post the updated policy with a revised effective date and, where appropriate, notify users by email or the website. Continued use of our site after changes indicates acceptance of the revised policy.